Information We Collect

When you contact us or book lessons, we may collect the following information:

• Name
• Phone number
• Email address
• Pickup address (if relevant)
• Driving licence details (if needed for lesson verification)
• Payment details (processed securely via third-party providers – we do not store card information ourselves)

How We Use Your Information

We use your personal information to:

• Arrange and manage your driving lessons
• Communicate with you about bookings, changes, or cancellations
• Process payments securely
• Comply with legal or regulatory requirements

We will only use your data for the purposes for which it was collected.

How We Store and Protect Your Data

• Your details are stored securely and only accessed by authorised personnel.
• We do not share your information with third parties except where required by law or to process payments through secure providers.
• We will retain your information only for as long as necessary to provide our services and comply with legal obligations.

Payments

If you pay by card, payments are processed through trusted third-party payment providers. We do not have access to, or store, your full card details.

Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request corrections to your data
• Request deletion of your data (where applicable)
• Object to or restrict processing of your data
• Request transfer of your data to another provider

If you wish to exercise any of these rights, please contact us using the details below.

Cookies and Website Use

If our website uses cookies (for analytics or functionality), these will only be used in accordance with applicable laws. You can adjust your browser settings to decline cookies if you prefer.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:
RoadRaven Driving School
07592 796 776
[email protected]